In the event that a domain name is not renewed by its expiry date it shall cease to operate and shall be deemed to have been expired. A domain name shall expire if Next Leve Hosting is unable to take payment via the method stored on your account or the customer fails to manually renew the domain name. It is the customers responsibility that the email address stored on their admin account is up to date and is able to receive renewal reminders from Next Level Hosting.

The customer acknowledges that three (3) calendar days after the date of expiration Next LEvel Hosting may in its sole discretion carry out the following actions:

Following expiration of the domain name, the customer acknowledges that they have up to 30 days to contact us to retrieve and renew the domain name where applicable at the registry, and that the customer pays for said renewal at the rate specified on the domain pricing page.

On receipt of the Renewal Fee by Next LEvel Hosting within the 30 day period, you will retain ownership of the requested domain and as soon as reasonably practicable we shall restore the requested domain to your control panel. The customer acknowledges that 30 calendar days after the date of expiration Next Level Hosting may at its sole discretion, change the contact details.

If we do not receive the renewal fee as specified on the domains pricing page within the 30 day period specified above, Next Level Hosting may at its discretion terminate the agreement and change ownership of the requested domain although the customer will still have the opportunity to renew the domain for a further 45 days after the 30 day period. We will always endeavour to renew domain names on behalf of our customers, however, we make no guarantees that all attempted renewals will be successful and it is the responsibility of the registrant to check the WHOIS database to ensure their domain name has been renewed.