Who We Are

Having worked in the industry for a over 20 years in various roles at different hosting companies we made the decision to join forces and bring together all the good things we know about the business and create Next Level Hosting, part of a group of companies offering simple, straight-forward, reliable web hosting along with domains and other bolt-on products. One package for each product type was the plan and hopefully this will make it easier for customers to understand and easier to make a decision.

How are we different? well. unlike the larger companies, we treat customers the way we expect to be treated. With us, you aren't just a number or a regular monthly billing, we know most of our customers' websites as we take an active interest. When customers call or email we already know where their domain names and what their websites do. If we think we can help with something we'll even drop you a line to make recommendations.

Cloud Linux + cPanel + WHM

Based on experience, we've built our platforms using Cloud Linux, a must-have for any web host who cares about stability and security and specifically optimised for shared hosting with cPanel and with multiple accounts. CloudLinux users report higher uptime, a significant decrease in number of reboots adn we've noticed over the years that it's produced a significant decrease in churn for a number of customers.

100% UK Based

Based entirely in the UK and with a small but knowledgable support team, we support all our customers from email set up to the odd design tweak, from setting up a bare metal server to a quarter million pound automaton. The technical experts in our support team are genuinely enthusiastic about web hosting and thrive in the highly technical environment. Our team consists of skilled, friendly awesome professionals who are familiar with our systems and are able to resolve any query regardless of how complex it is. We are available 24x7/365 to support you and to help you move your business forward.

We have weekly meetings to discuss customer suggestions and any compliments or complaints so that any issues can be addressed or indeed if any staff members need to be congratulated. Please be aware that only members of management have access to customer details and must authorise a team member before they are able to access customer details

Softaculous One Click Scripts

A full list of scripts can be found here https://secure.nextlevelhosting.co.uk/softaculous/. Needless to say, the installer makes it so much easier to get up and running, no messing around with databases or configuration files, just one click and create a username and password....job done!

Here are some of the top scripts installed on our platform.

30 Day Money Back Guarantee

Our 30 Day Money Back Guarantee gives you peace of mind and the confidence that you won't be disappointed. Ideally our products and services are spot on from the start but we do understand that sometimes your needs change. In the rare event that you're not happy with any of our services, just tell us 30 days after set up and we'll give you a refund back to the payment method used to make the purchase. Please create a ticket stating the reason for cancellation and we'll issue the refund.